Raw Hair is hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. Raw hair is considered to be the finest quality of human hair. The term “Remy” means all the hair cuticles are healthy, intact, and flow in the same direction from the root to the tip. The cuticle is the outer layer of the hair strand and the structure is similar to the overlapping of shingles on a rooftop. Raw hair is typically collected directly from a woman’s head (ONE DONOR), and as it is cut it is held in a ponytail to ensure no hair strands fall to the floor. Raw hair will also last longer than non-Raw hair. Therefore, it can be reused, flat ironed, and colored.

Virgi Hair is hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. Virgi hair is typically collected from MULTILE DONORS it's from a woman’s head, and as it is cut it is held in a ponytail and their are hair strands fall to the floor. It can be reused, flat ironed, and colored.

Minimally, no hair is absolutely perfect (Any company who states this phrase, as sales pitch is not being honest! Our company is an honest supplier). We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there, but nothing troubling.

Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Though, our Virgin Hair Products can handle a coloring process very well, please be cautious. Once the hair is chemically altered incorrectly, the cuticle can become damaged and overexposed causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button

Your New Virgin Hair from Flami by Anilah Cindy can be treated as if it is your own hair. You are able to use a hot tool to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

The key to determining how many bundles to purchase depends on the lengths you desire. The longer bundles have a shorter weft/track as the shorter bundles have longer wefts/tracks. For a full sew in weave we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles of hair. If you desire a hair weave with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave out. This is considered a full-protected style and none of your hair will be exposed.

Our Lace Frontal Wig has lace limited to just the front portion of the wig whereas a Full Lace Wig has a complete 360 lace cap that covers majority of the scalp. This makes our wig look more natural and feel much more comfortable.

Co-washing simply means conditioner washing. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions it is important to co-wash. Shampooing the hair can strip the hair entirely too much. Always use WARM water, as hot water will overexpose the cuticle of the hair.

If you were personally issued a discount or coupon code around a time we are having a sale; you will either have to use the discount that was issued to you or the sales price. You cannot combine savings. (ex. coupon code + 25% Christmas Sale)

A discount that was issued to you personally you will have approximately 3 months to use it.

Due to COVID-19 please understand that shipment may be delayed by a couple days. Typically our Flami Dolls receive their package within 2 days! We do have a standard 24-48 hour processing time prior to the shipment of all orders. This processing time frame is subject to change due to sales or holidays. After your order has been processed, your order will be shipped and you should received with 2-7 business days. ******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS****** You can track your package here

MUST READ BELOW FOR THE PACKAGING OF FLAMI BY ANILAH CINDY SHIPMENTS! Or products come in regular postal packaging in order to cut cost, decreasing shipping time, offer great prices, savings, discounts, and promotions. This will take effect January 1st, 2018. Aniláh Cindy staff assures all our customers that all our products will remain of Top Quality!We stand behind quality and getting orders to your doorsteps as fast as possible.

If your tracking # shows it was delivered but you did not receive your package, Flami by Anilah Cindy Team would not be able to issue you a refund nor replace the item. You would have to contact your local shipping carrier, ask neighbors if they receive package by accident or file a police report. Flami by Anilah Cindy team is responsible for processing, packing the right order, sending your package via a trusted and reliable shipping company, and providing you with a tracking number.

Yes, for customers protection billing and shipping address MUST MATCH!

Please allow 1-7 business days for the amount to reflect on your bank or credit statement